Warranty Information
Voltask 3-Year Limited Warranty
At Voltask, we are committed to making every task easier! We offer a 3-year limited warranty to ensure the reliability of our products, along with lifetime technical support.
Warranty Coverage
Voltask warrants to the original purchaser that each new product and service part is free from defects in materials and workmanship. The warranty period begins on the original date of purchase and covers all material, manufacturing, and workmanship defects. Repaired or replaced products remain under warranty for the original purchase period.
Warranty Conditions
- Applies only to products purchased from official buying channels.
- Valid for personal, household, or family use.
- Not applicable for commercial, industrial, or rental purposes.
- Warranty is non-transferable.
Exclusions from Warranty
- Normal wear and tear and consumable items (e.g., blades, containers, lids).
- Damage due to misuse, abuse, negligent handling, or failure to maintain as per the manual.
- Unauthorized repairs or modifications.
- Damage during shipping or due to incorrect operation.
How to Obtain Service
Voltask is dedicated to providing a stress-free warranty experience for our customers. Your product comes with a 3-year warranty starting from the date of purchase. To confirm your warranty details, please contact us at support@voltask.com and provide a screenshot of your purchase (including order number, purchase date, and store name). We will respond within 24 business hours. If your product fails under normal household conditions, please contact our customer service team at support@voltask.com. We will respond within 24 business hours and assist you in resolving the issue. Proof of purchase is also required for warranty claims.
Lifetime Technical Support
Voltask offers lifetime technical support to assist you with any questions or issues you may have with your product. Our dedicated support team is here to help you every step of the way. Feel free to reach out to our support team at support@voltask.com if you have anything you'd like to share.
Additional Information
- Warranty does not cover shipping costs.
- Parts of our compact manual snow removal tool, as well as separately purchased batteries and chargers, come with a 1-year limited warranty. You can refer to the product page online for more specific information.