Privacy Policy

 This is the privacy policy statement of VOLTASK.com. The purpose of this statement is to provide you with information about how VOLTASK collects, uses, and shares the information we get from our customers and visitors. The collection efforts are designed to improve the shopping experience of our customers and to provide customers relevant information about our products, services, and promotions.

We may collect your contact information, including names, usernames, billing and shipping addresses, email addresses, phone numbers, and other digital data. When you place orders, we may also collect your payment information, such as credit/debit card numbers and PayPal accounts. Additionally, we may collect information about your purchases, returns, and exchanges, as well as information about how you use our website, such as your IP address, details about your visits to the website, browser types, the amount of time you spend on our website, and other data. Furthermore, we may track the pages you visit, the website you came from, or the website you visit when you leave us. We collect this information using third-party tracking tools.

We may collect information from you directly in various ways. For instance, when you create a VOLTASK account, subscribe to our newsletters, email notifications, or mobile messages, visit our website and make purchases, upload pictures, comments, or reviews on our site, contact us for customer service via email or social media platforms, participate in questionnaires from VOLTASK, enter a lottery, contest, or promotion activity.

In addition, we may collect your information passively through tracking tools such as browser cookies, Google Analytics, tracking pixels/web beacons, and other technologies to receive and store certain information. We may also have third-party business partners collect non-personally identifiable information when you visit our site.

Moreover, we may collect your information from other sources, such as when your friends purchase from VOLTASK and send the product to you, or when your friends submit your information to us through a refer-a-friend type feature. If you use one of these features, please make sure that a very close friend or family member has authorized you to share the information and that you submit their email address only.

We use the information we collect from you for various business purposes, including managing and fulfilling purchases, orders, payments, returns, and refunds, providing satisfying customer service, responding to your comments, reviews, and opinions, conducting surveys, research, and analysis, and marketing purposes such as sending you coupons, newsletters, emails, promotions, and more.

We do not trade, sell, or rent your personally identifiable information to third parties. However, we may share the information for business purposes as legal, including sharing your information with VOLTASK families (including all company members and subsidiaries) to offer you better products and services, and sharing your information with third-party partners who provide us with support and services to market our products and services. These third-party partners may need information about you to perform their functions. Please note that these companies are not authorized to use the information we share with them for any other purpose.

You have the right to ask us not to process your data for marketing purposes by ticking the relevant boxes on the order form or by contacting us at the address below. We may share your data if we are under a legal duty to disclose or share your data to comply with any legal obligation, or to enforce or apply our terms and conditions of supply and other agreements, or to protect our rights, property, or safety or that of our customers, or other third parties. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

We utilize Google Adwords remarketing services to display ads on third-party websites (including Google) to previous visitors of Costway. This means that we may show ads to visitors who have not completed the order process successfully. These ads may be text-based or display ads within the Google Display Network. Both our privacy policy and Google's policy govern the collection and use of all collected data. You can customize your preferences regarding ads by visiting the Google Ad Preference page.

All the information we collect is stored in our customer database and used only to confirm, ship, and bill your order. Unless otherwise stated in this privacy policy, we will not use your personal data for any other purpose without your consent.

We store your information on secure servers in compliance with applicable laws and regulations. Payment transactions are encrypted using appropriate technology.

We recommend that customers carefully review their accounts and report any unexpected activity to their bank and us immediately. We do not recommend sharing passwords.

You can request access to any information stored in our database. You can also ask us to correct or complete any details we hold about you.

Our website may contain links to our partner networks, advertisers, and affiliates. Please note that these websites have their privacy policies, and we are not responsible for them. Please check these policies before submitting any personal data to these websites.

When you engage with our content on or through third-party social networking websites, plug-ins and applications, you may allow us to have access to certain social media account information (e.g., name, username, email address, gender) as determined by the settings of the social media services to deliver the content or as part of the operation of the website, plug-in or application. Social media platforms may collect information about your use of our services and may notify other users of the platform about your activities on our website and device applications. Social media services may also use cookies or other technologies to provide services or track your online activities over time and across multiple websites and device applications. Your interactions with social media features are governed by the respective privacy policies of the companies providing the features.

All of the information we collect is stored within our customer database and is used only for confirmation, shipping, and billing of your order. Except as set out in this privacy policy your personal data will not be used for any other purpose without your consent.

Your information is stored on secure servers in accordance with all applicable laws and regulations. Any payment transactions will be encrypted using appropriate technology.

We recommend customers carefully check your accounts and report any unexpected activity to us and your bank companies without delay. We don't recommend you share your passwords.

You may request access to any information which is stored within our database. You may also request changes to the details which we hold about you if they are incorrect or incomplete.

Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers, and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and we do not have any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

If you have any questions regarding or concerning this Privacy Policy or the website, please do not hesitate to contact us by email (support@voltask.com)to our customer services.

This Cookie Policy explains how and why cookies, web beacons, pixels, and other similar technologies may be stored on and accessed from your device when you use or visit VOLTASK.com.This Cookie Policy should be read together with our Privacy Policy.

Also known as browser cookies or tracking cookies, cookies are small text files, located in browser directories. They allow the website to recognize your device and remember if you have been to the website before.

Cookies are widely used in order to make websites work more efficiently, as well as providing information to the owners of websites. Due to their core role of enhancing/enabling usability or site processes, disabling cookies may prevent you from using VOLTASK websites.

To find out more about cookies, including how to see what Cookies have been set on your computer and how to manage and delete them, visit www.allaboutcookies.org.

"First-party Cookies" belong to EUHOMY.com, which EUHOMY places on your device. "Third-party cookies" are Cookies that another party places on your device through VOLTASK.com.VOLTASK may contract with third-party service providers to send e-mails to users who have provided us with their contact information. To help measure and improve the effectiveness of our e-mail communications and/or to determine whether messages have been opened and links clicked on, the third-party service providers may place Cookies on the devices of these users.

We use cookies to enhance the performance of our website and personalize your online experience. 

Cookies help us to collect information on how people use our website and which pages they visit. They enable us to monitor the number of visitors and to analyze website usage patterns and trends.

We collect this information anonymously, so it does not identify anyone as an individual and no personal information is stored in our Cookies. We always use cookie data in a responsible way.

Our aim is to continually improve VOLTASK online experience. Cookies help to make our website work better and more efficiently. However, you can stop Cookies from being downloaded to your device from VOLTASK at any time by selecting the appropriate settings in your browser.

Persistent Cookies: We use persistent Cookies to improve your experience of using VOLTASK.com. This includes recording your acceptance of our Cookie Policy to remove the cookie message which first appears when you use the VOLTASK websites. Persistent Cookies remain on your device until deleted manually or automatically. Examples of persistent Cookies we use include:

dwcustomer_* Identifies a registered shopper. Used only when you select “Remember Me.”

dwanonymous_* Random ID used to identify an unregistered shopper and track items are in your basket.

Session Cookies: Session Cookies are temporary and deleted from your machine when your web browser closes. We use session cookies to help us track internet usage as described above. Examples of session cookies we use include:

COOKIE Description

dwsid Identifies the current browsing session.

dwsecuretoken_* Used with dwsid to secure your session.

dwac_* Stores the following data for analytics purposes: The session ID, report suite name, shopper’s customer ID, source code group ID (encoded), currency mnemonic, and time zone.

You may refuse to accept browser Cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of the VOLTASK websites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue Cookies when you direct your browser to the VOLTASK websites.

The data collected by the VOLTASK websites and/or through Cookies that may be placed on your computer will not be kept for longer than is necessary to fulfill the purposes mentioned above. In any event, such information will not be kept for longer than one year.

Strictly Necessary: These Cookies are essential for the EUHOMY website to perform its basic functions. These include those required to allow registered users to authenticate and perform account related functions, as well as to save the contents of virtual “carts” on sites that have an eCommerce functionality.

Functionality: These Cookies are used to store preferences set by users such as account name, language, and location. This allows the EUHOMY website to provide you with personalized features.

Security: We use these Cookies to help identify and prevent potential security risks.

Analytics and Performance: Performance Cookies collect information on how users interact with our websites, including what pages are visited most, as well as other analytical data. We use these details to improve how our websites function and to understand how users interact with them.

Advertising: These cookies are used to display relevant advertising to visitors who use our services or visit websites we host or provide, as well as to understand and report on the efficacy of ads served on our websites. They track details such as the number of unique visitors, the number of times particular ads has been displayed, and the number of clicks the ads have received. They are also used to build user profiles, including showing you ads based on products you’ve viewed on our websites. These are set by VOLTASK and trusted third-party networks and are generally persistent in nature.

Third-party cookies may come from partners that provide functional web tools for our site, other websites where we advertise, and from social networks.

Social network sharing: If you share content from www.VOLTASK.com using social networks, such as Facebook and Twitter, you may be sent cookies from these websites.

If you do not want cookies to be stored on your device, you can change the settings of your internet browser to reject some or all cookies and receive alerts when a cookie is placed on your device. For more information on how to do this, please refer to the 'help', 'tool', or 'edit' section of your browser or visit www.allaboutcookies.org. Please note that if you use your browser settings to block all cookies, including strictly necessary cookies, you may not be able to access or use all parts of the EUHOMY.com website's functionalities.

If you want to delete previously stored cookies, you can do so manually at any time. However, this will not prevent the VOLTASK website from placing further cookies on your device unless and until you change your internet browser settings as described above.

By providing my number and/or email, I agree electronically that Firepush, on behalf of VOLTASK, may use automated means to send recurring mobile messages/emails. Additional messages/emails may be sent periodically based on your interactions with us, but not more than five SMS messages or emails per week. Standard message and data rates may apply. To unsubscribe, reply with STOP. For help, text HELP or click the unsubscribe URL provided.

SMS mobile messaging marketing program privacy policy.

If you have questions about this Cookie Policy, please do not hesitate to contact us at support@voltask.com.